Ticketmaster Faces Extreme Backlash After UK Taylor Swift Tour Ticket Fiasco

Ticketmaster Removes Resale Option for Upcoming Tour

Ticketmaster UK has come under fire after the chaotic sale of Taylor Swift's "Eras Tour" tickets. The company has since removed the resale option for the upcoming tour, but the damage has already been done.

Fans were left frustrated and angry after the website crashed and tickets were quickly scalped for exorbitant prices. Many fans were unable to purchase tickets, and those who did often paid hundreds of pounds above face value.

Investigation Launched Amidst Criticism

The UK's Competition and Markets Authority (CMA) has launched an investigation into Ticketmaster's practices. The CMA is looking into whether the company has broken any competition laws.

The investigation comes amidst widespread criticism of Ticketmaster's dominance in the ticketing industry. Critics argue that the company's monopoly gives it too much power and allows it to charge excessive fees.

Ticketmaster Defends Its Actions

Ticketmaster has defended its actions, saying that the high demand for Taylor Swift tickets was unprecedented. The company also said that it has taken steps to prevent scalping, such as limiting the number of tickets that can be purchased per person.

However, critics argue that Ticketmaster could have done more to prevent the problems that occurred. They say that the company should have increased its server capacity and taken other steps to ensure that fans had a fair chance of purchasing tickets.

Calls for Change in the Ticketing Industry

The Ticketmaster fiasco has sparked calls for change in the ticketing industry. Critics say that the current system is unfair and allows scalpers to profit at the expense of fans.

Some have called for the break-up of Ticketmaster, while others have suggested that the government should regulate the ticketing industry more closely.

Conclusion

The Ticketmaster fiasco has been a major embarrassment for the company. It has also raised serious questions about the fairness of the ticketing industry.

The CMA's investigation is likely to shed light on Ticketmaster's practices. It is also likely to lead to calls for change in the ticketing industry.